Privacy Policy – SmartHomeLuis

Effective Date: December 5, 2024

At SmartHomeLuis, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website smarthomeluis.com, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect personal information, such as:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through trusted third-party payment providers)

b. Non-Personal Information

We also collect non-personal information automatically through the use of cookies, including:

  • IP address
  • Browser type
  • Device type
  • Location
  • Pages visited and time spent on our website
  • Referral source (how you found our website)

This information helps us improve our website, tailor our content to better serve your needs, and monitor website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To complete and manage your purchases, including order fulfillment, shipping, and customer service.
  • Account Management: To create and manage your account, process your transactions, and keep you updated on order status.
  • Customer Communication: To respond to inquiries, provide support, and send important notifications related to your orders or changes to our policies.
  • Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or updates about sales and new products. You can opt out of marketing communications at any time.
  • Website Improvement: To enhance the functionality, performance, and user experience of our website based on your behavior and preferences.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes described in this policy, such as:

  • Payment Processors: To securely process your transactions (e.g., credit card processors, PayPal).
  • Shipping Providers: To fulfill your orders and deliver products (e.g., UPS, USPS).
  • Marketing Partners: If you have consented to receive marketing communications, we may share your information with partners who help us manage promotional campaigns.

We require all third-party providers to protect your information in accordance with applicable data protection laws.

4. Data Security

We implement a variety of security measures to ensure that your personal information is protected. These measures include:

  • Encryption: All sensitive information, including payment details, is transmitted via SSL encryption.
  • Secure Servers: We store your information on secure servers and take appropriate steps to prevent unauthorized access, alteration, or destruction of data.

While we take reasonable precautions to protect your information, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience on our website. Cookies are small files that are stored on your device to track your preferences and behavior. These cookies help us provide a personalized experience, remember your preferences, and improve the functionality of our website.

You can control cookie settings through your browser’s settings, including the ability to block cookies or receive notifications when cookies are being used. However, please note that blocking cookies may impact your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out: If you no longer wish to receive marketing emails or promotional communications, you can unsubscribe by following the instructions in the email or by contacting us at [email protected].
  • Data Deletion: You may request that we delete your personal information, subject to legal or contractual obligations that may require us to retain certain data.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

  • Email: [email protected]
  • Phone: (989) 831-8161
  • Address:
    211 Woodlawn Dr
    Stanton, Michigan (MI), 48888
    United States