Terms and Conditions – SmartHomeLuis

Effective Date: December 5, 2024

By using the website smarthomeluis.com and purchasing products from SmartHomeLuis, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site or placing an order.

1. General Information

  • Website: smarthomeluis.com
  • Company Name: SmartHomeLuis
  • Address: 211 Woodlawn Dr, Stanton, Michigan (MI), 48888, United States
  • Email: [email protected]
  • Phone Number: (989) 831-8161

2. Acceptance of Terms

By accessing and using the SmartHomeLuis website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and Return Policy. If you do not agree to these terms, please refrain from using our website and purchasing our products.

3. Product Availability

All products offered on SmartHomeLuis are subject to availability. We strive to keep our inventory up-to-date, but we cannot guarantee product availability. In the event that a product is unavailable or out of stock, we will notify you promptly and offer you a refund, a similar product, or allow you to wait for restocking (if applicable).

4. Account and Registration

To make a purchase on SmartHomeLuis, you may need to create an account. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.

5. Pricing and Payments

  • Pricing: All prices on the website are in U.S. Dollars (USD) and are subject to change without notice. The price displayed at checkout is the final price, which includes applicable taxes and shipping charges.

  • Payment Methods: We accept payments via credit cards (Visa, MasterCard, American Express, Discover), PayPal, and any other payment methods available at checkout.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation via email. This does not signify our acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

6. Shipping and Delivery

  • Processing Time: Orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

  • Shipping Methods and Costs: Shipping options and costs are calculated during checkout based on your location and the shipping method chosen. We offer various delivery options, including standard and expedited shipping.

  • Delivery Time: Estimated delivery times are provided at checkout. We are not responsible for any delays caused by shipping carriers or other external factors.

  • International Shipping: At this time, we do not offer international shipping. We only ship to addresses within the United States.

7. Returns and Refunds

Please refer to our Return Policy for information on how to initiate a return, eligibility criteria for returns, and the process for receiving refunds. Returns are only accepted within the specified time frame (30 days from the date of delivery) and in the original condition.

8. Cancellations

  • Order Cancellation: You can cancel your order before it is processed and shipped by contacting our customer service team at [email protected]. Once an order has been shipped, it cannot be canceled, but you can initiate a return per our Return Policy.

9. Customer Service and Support

If you have any questions, concerns, or need assistance with an order, please contact us via:

  • Email: [email protected]
  • Phone: (989) 831-8161
  • Mailing Address:
    211 Woodlawn Dr
    Stanton, Michigan (MI), 48888
    United States

Our customer service team is available to assist you with product inquiries, order issues, and returns.

10. Limitation of Liability

SmartHomeLuis is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the products, website, or services. Our liability is limited to the total value of the product(s) purchased from us.

11. Privacy and Data Security

By using our website and purchasing products, you agree to the collection and use of your personal information as described in our Privacy Policy. We use secure encryption methods and take steps to protect your data, but we cannot guarantee complete security of your information during transmission.

12. Intellectual Property

All content on SmartHomeLuis, including but not limited to text, images, logos, graphics, videos, and product descriptions, is the property of SmartHomeLuis and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without explicit permission.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Michigan, United States, without regard to its conflict of law principles. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Michigan.

14. Changes to the Terms

We may update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review these terms periodically for any updates or changes.

15. Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users or our business.

16. Contact Information

If you have any questions regarding these Terms and Conditions or need assistance with anything related to our website or products, please contact us:

  • Email: [email protected]
  • Phone: (989) 831-8161
  • Mailing Address:
    211 Woodlawn Dr
    Stanton, Michigan (MI), 48888
    United States